3 Ways to Trigger Impulse Sales with Store Fixtures

Customers in your checkout queue are your captive audience. You have their time and their attention. Why not also have a share of their wallet? There is perhaps no better time to present your customers with products that will entice their spending impulse and capitalize on their intentions than in the queue. And there’s only one thing you need more than the right products to facilitate the process. You need the right store fixtures.

Merchandising in the queue increases impulse buying up to 400% but you need the hardware to make it happen. Bring store fixtures into any existing queue for versatile standalone merchandising. Bonus: By keeping waiting customers busy, you reduce perceived wait-times, too!

Here are 3 ways to trigger impulse sales in your queue with the help of store fixtures:

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4 Clear Cut Ways to Keep Wait Times and Service Rates on Track

Customers will only wait so long. And service agents can only work so fast. So, what’s the formula for keeping wait times in check and service rates moving along at a productive rate? Even knowing that customers arrive at often unpredictable rates and transaction times can rise and fall in often unpredictable ways, you can optimize your success with the right analytics at your fingertips. When it comes to queuing, footfall analytics can provide the insight you need.Continue Reading

Queuing for the Entertainment Industry: 4 Ways to Keep Guests Engaged

In the era of social media, customer reviews impact all businesses. Event venues, sports stadiums, museums, performance centers, theme parks, and other entertainment businesses are not exempt. In these venues, there is a high bar to reach when it comes to the guest experience and a high price to pay for a poor one. After all, the entire reason guests come to venues like these is to be entertained. When that experience is bogged down with poorly managed crowds, slow-moving queues, or a disorganized flow of foot traffic, the desire to return is diminished and a poor review can have far-reaching consequences.Continue Reading